Legal
This policy explains how we process personal data when you use the website and our contact channels.
Last updated: 6 August 2026Vírgula Prodigiosa, Portuguese tax number 518841057, trading as COBRAIT, with its registered office at Rua Engenheiro Ferreira Dias, 161, 4100-247 Porto, Portugal, is responsible for personal data collected through this website. For privacy enquiries, contact geral@cobrait.pt.
We may collect your name, email, telephone number, company, project context and information you provide voluntarily. Technical data required for security and service operation may also be processed.
We process data to respond to enquiries, prepare proposals, manage bookings, meet legal obligations and protect the website. Applicable bases may include consent, pre-contractual steps, contract performance and legitimate interests.
Data may be processed by providers required for hosting, email, Zoho CRM, scheduling and technical operations, acting as service providers subject to data protection obligations. We do not sell personal data or share leads with external entities for their own purposes.
Contact requests and bookings that do not lead to a contractual relationship are generally retained for up to 24 months after the last interaction. Data connected with clients, contracts or legal obligations may be retained for the applicable statutory periods. This period should be reviewed when an internal retention policy is formalised.
You may request access, correction, deletion, restriction, objection or portability where applicable by emailing geral@cobrait.pt. You may also complain to the competent supervisory authority.
We apply technical and organisational measures appropriate to the risk. This policy may be updated to reflect legal, technical or operational changes.
